WE TAKE & MAKE YOUR CALLS

Unlike large call centres, RED works hard to understand your business. We prefer to be considered partners, giving you feedback on how to take best advantage of our service. Our focus is on the Quality of the service we provide and the value we add.

Telephone Answering

Letting RED be your switchboard will invariably make your staff more efficient and productive by reducing the interruptions.

Customer Management

RED helps you offer a first-class Customer Service experience to all your clients and potential clients. Your PA can schedule appointments in your diary, update your CRM system with new customer information, send emails on your behalf and process orders and payments.

Telemarketing

RED’s small Marketing Team is formed of people who are experts at building rapport. Getting to know you, your customers and your target audience is at the heart of what we do.

Customer Care

RED’s Customer Care Programme aids your business in a number of ways and is carefully structured to get the best results.

Telephone Answering & Virtual Office Services

Unlike large call centres, RED works hard to understand your business. We prefer to be considered partners – we’ll give you feedback on how to take best advantage of our service – rather than just another service provider. Our focus is on the Quality of the service we provide and the value we add.

RED will help cut your costs and help you grow your business – it’s as simple as that!

Watch our latest video to find out how we can help you

About us

Founded by Karen and Denis Thurley, RED has been offering a complete range of Business Support Services to its clients locally and nationally since 2005. Our clients, from small one-person businesses to large multi-site organisations, all benefit from the attention to detail given by our Team of professional PAs and Marketing Experts.